Returns & Exchanges

At Instant Pot Australia, we want you to be completely satisfied with your purchase. If your appliance is not performing as expected or you have changed your mind, we offer a straightforward return process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via the online portal with your order number and the reason for your return to obtain a Return Authorization.

• 2.
  Prepare the Package

  Carefully pack your Instant Pot in its original packaging, ensuring all accessories, manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship to Service Centre

  Affix the provided shipping label to your parcel and drop it off at any Australia Post location or scheduled courier pickup point.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned unit, your refund or exchange will be processed within 5-7 business days to your original payment method.